Sales Operations & Customer Service Rep

South Carolina
Posted 4 months ago

American Tactical, Inc.

ATI is looking for a Sales Operations & Customer Service Rep to work within our Sales Department.


  • Primary Duties:
    • Provide Sales department with data entry operations support and field direct sales calls and communications with Sales Staff and Remote Sales Representatives
    • Make outgoing sales calls daily
    • Perform Sales Purchase Order entry
    • Process sales orders for fulfillment by the warehouse
    • Provide regular reports on inventory, sales data and sales commissions to management and Sales Representatives
  • Secondary Duties:
    • Answer select inbound Sales calls and emails
    • Provide Return Authorizations concerning sales customers
    • Coordinate SKU and information maintenance with Marketing, Sales and Customer service staff


  • Must be experienced American Tactical Employee with record for advanced productivity and quality performance.
  • Must have knowledge of ATI manufacturing process and firearm parts and accessories and be able to learn and retain knowledge on all imported products
  • Must be able to learn and correctly perform Sales & Customer Service department processes in Great Plains and Microsoft Excel.
  • Must be willing to sit at a desk in front of a computer for 7 hours or more a day.
  • May be required to travel to shows for extended periods and work weekends.
  • Must have good communication skills and attention to detail.
  • Shows a high level of accountability for product, performance and personal responsibility.
  • No written disciplinary actions in the past 12 months

Job Type: Full-time

Salary: Minimum starting at $14.75 hourly

Job Features

Job CategorySales

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