ATI is looking for a Sales Operations & Customer Service Rep to work within our Sales Department.
- Primary Duties:
- Provide Sales department with data entry operations support and field direct sales calls and communications with Sales Staff and Remote Sales Representatives
- Make outgoing sales calls daily
- Perform Sales Purchase Order entry
- Process sales orders for fulfillment by the warehouse
- Provide regular reports on inventory, sales data and sales commissions to management and Sales Representatives
- Secondary Duties:
- Answer select inbound Sales calls and emails
- Provide Return Authorizations concerning sales customers
- Coordinate SKU and information maintenance with Marketing, Sales and Customer service staff
- Must be experienced American Tactical Employee with record for advanced productivity and quality performance.
- Must have knowledge of ATI manufacturing process and firearm parts and accessories and be able to learn and retain knowledge on all imported products
- Must be able to learn and correctly perform Sales & Customer Service department processes in Great Plains and Microsoft Excel.
- Must be willing to sit at a desk in front of a computer for 7 hours or more a day.
- May be required to travel to shows for extended periods and work weekends.
- Must have good communication skills and attention to detail.
- Shows a high level of accountability for product, performance and personal responsibility.
- No written disciplinary actions in the past 12 months
Job Type: Full-time
Salary: Minimum starting at $14.75 hourly